Terms and Conditions

Last updated: November 15, 2025

Legal Entity

Solstice Mark

Nieuwe Herengracht 47

1011 RN Amsterdam, Netherlands

Phone: +31 20 528 4173

Email: [email protected]

Legal Agreement and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and Solstice Mark. By accessing our website, using our services, or engaging with us in any professional capacity, you acknowledge that you have read, understood, and agree to be bound by these terms.

These terms supplement and work together with our Terms of Service, Privacy Policy, and any specific service agreements you may enter into with us. In the event of a conflict between these documents, the terms of a signed service agreement will take precedence.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms. In such cases, "you" refers to that entity.

User Obligations and Responsibilities

1. Legal Compliance

You agree to:

  • Comply with all applicable local, national, and international laws and regulations
  • Ensure that your use of our services does not violate any third-party rights
  • Obtain all necessary licenses, permits, or approvals for your business activities
  • Respect intellectual property rights, including copyrights and trademarks
  • Adhere to advertising standards and consumer protection laws in your marketing efforts

2. Conduct Requirements

When interacting with our services, you must:

  • Provide accurate, current, and complete information when requested
  • Maintain the confidentiality of any proprietary information shared during our engagement
  • Communicate professionally and respectfully with our team
  • Respond to reasonable requests for information or clarification in a timely manner
  • Notify us promptly of any changes that may affect our work together

3. Content Guidelines and Restrictions

You agree not to submit, upload, or share content that:

  • Is illegal, harmful, threatening, abusive, harassing, or otherwise objectionable
  • Infringes upon intellectual property rights or other proprietary rights
  • Contains viruses, malware, or other harmful code
  • Impersonates any person or entity or misrepresents your affiliation
  • Violates privacy rights or discloses confidential information without authorization
  • Contains false, misleading, or deceptive statements

4. Prohibited Activities

You explicitly agree not to:

  • Attempt to reverse engineer, decompile, or derive source code from our proprietary systems
  • Use automated systems to access our services without authorization
  • Interfere with or disrupt our services or servers
  • Collect or harvest information about other users
  • Resell, redistribute, or sublicense our services without permission
  • Use our services to compete with us or develop similar offerings

5. Age and Capacity Requirements

Our services are intended for individuals and businesses with the legal capacity to enter into binding contracts. You must be at least 18 years of age to use our services. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

Liability, Warranties, and Disclaimers

1. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that our services will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy or reliability of information provided
  • Guarantees of specific marketing results or business outcomes

While we strive for excellence and draw upon extensive experience, marketing success depends on numerous factors beyond our control, including market conditions, competitive landscape, and your own implementation of our recommendations.

2. Limitation of Liability

To the maximum extent permitted by law, Solstice Mark and its directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from your use or inability to use our services
  • Damages resulting from unauthorized access to or alteration of your content
  • Damages arising from third-party conduct or content

In any event, our total liability for all claims related to our services shall not exceed the amount you paid us for services in the six months preceding the claim.

3. Indemnification

You agree to indemnify, defend, and hold harmless Solstice Mark and our affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms and Conditions
  • Your violation of any law or third-party rights
  • Your use or misuse of our services
  • Content you provide or submit through our services
  • Your marketing activities or business operations

4. Consequential Damages Exclusion

Under no circumstances shall we be liable for any loss of business, revenue, profits, or anticipated savings, or for any consequential, indirect, or special damages, whether or not we have been advised of the possibility of such damages.

5. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather
  • War, terrorism, civil unrest, or government actions
  • Strikes, labor disputes, or supply chain disruptions
  • Internet service provider failures or cyber attacks
  • Pandemics or public health emergencies

Legal Information and Dispute Resolution

1. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

2. Dispute Resolution Procedures

In the event of any dispute, claim, or controversy arising from these terms or our services, we encourage the following resolution process:

  1. Informal Resolution: Contact us directly to discuss the issue. Many concerns can be resolved through open communication.
  2. Mediation: If informal resolution is unsuccessful, we may agree to mediation with a neutral third party.
  3. Arbitration: Either party may elect binding arbitration in Amsterdam under Dutch arbitration rules.
  4. Litigation: As a last resort, disputes may be brought before the competent courts in Amsterdam.

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

4. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any signed service agreements, constitute the entire agreement between you and Solstice Mark regarding the use of our services. They supersede any prior agreements, understandings, or representations, whether written or oral.

5. Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Solstice Mark.

6. Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor in the event of a merger, acquisition, or sale of assets.

7. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. When we make material changes:

  • The "Last updated" date will be revised
  • Active clients will receive email notification
  • A 30-day notice period will be provided before changes take effect
  • Continued use after the notice period constitutes acceptance of the new terms

Questions or Concerns?

If you have questions about these Terms and Conditions or need clarification on any legal matters, please reach out to us. We're here to ensure you understand your rights and obligations.

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